The notification tool that brings your spreadsheet to life!

Terms and Conditions

Terms of Service Agreement for Pingster™

Effective Date: July 11, 2025

Welcome to Pingster! This Google Sheets extension (the "Extension") is provided by Revelwood Incorporated, located at 25B Vreeland Road, Florham Park, NJ 07932 ("we," "us," or "our"). The Extension allows users to send alerts and notifications based on conditions defined within their Google Sheets spreadsheets.

Please read these Terms of Service ("Terms") carefully before using the Extension. By installing, accessing, or using the Extension, you agree to be bound by these Terms. If you don't agree to these Terms, you may not use the Extension.

1. Acceptance of Terms

By using Pingster, you affirm that you're of legal age to enter into this agreement and that you've read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

2. Grant of License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Extension solely for your internal business or personal purposes, as permitted by these Terms.

3. User Accounts and Access

To use Pingster, you will need to grant it access to your Google account and Google Sheets spreadsheets. You're responsible for maintaining the confidentiality of your Google account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We won't be liable for any loss or damage arising from your failure to comply with this provision.

4. Subscription and Payments

a. Auto-Renewal Subscriptions: Pingster is offered on a subscription basis, with payments processed through Stripe. Your subscription will automatically renew at the end of each billing period (e.g., monthly, annually) unless you cancel it in accordance with these Terms. By subscribing, you authorize Stripe, on behalf of Revelwood, to charge your designated payment method for the subscription fees on a recurring basis.

b. Billing Information: You agree to provide accurate and complete billing information, including your legal name, address, and a valid payment method. You agree to promptly update all billing information to keep it current, complete, and accurate. Please note that we don't store or have access to your full credit card information. All payment processing is handled securely by Stripe.

c. Price Changes: We reserve the right to change our subscription fees at any time. We'll provide you with a minimum of thirty (30) days advance notice of any price changes. If you don't agree with the new prices, you may cancel your subscription before the new prices take effect.

d. Refunds: All subscription fees are generally non-refundable. However, we may, at our sole discretion, offer refunds in exceptional circumstances.

e. Cancellation: You may cancel your subscription at any time through your account settings within the Extension or by contacting our support team at [Your Support Email Address]. Your cancellation will take effect at the end of your current billing period, and you'll continue to have access to Pingster until that time. No refunds will be provided for any unused portion of your subscription period.

5. Use of the Extension

a. Permitted Use: You agree to use Pingster only for its intended purpose of sending alerts and notifications based on conditions within your Google Sheets spreadsheets.

b. Prohibited Conduct: You agree not to:

  • Use the Extension for any illegal or unauthorized purpose.

  • Interfere with or disrupt the integrity or performance of the Extension or the data contained therein.

  • Attempt to gain unauthorized access to the Extension or its related systems or networks.

  • Use the Extension to transmit any viruses, worms, defects, Trojan horses, or any items of a destructive nature.

  • Reverse engineer, decompile, or disassemble any part of the Extension.

  • Use the Extension to send spam, unsolicited commercial messages, or other deceptive or fraudulent communications.

  • Infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  • Use the Extension in a manner that violates any applicable local, state, national, or international law, including data protection and privacy laws.

6. Data Ownership, Privacy, and GDPR Compliance

a. Data Ownership: You retain full ownership of all data in your Google Sheets spreadsheets. We do not claim any rights to your content beyond what's required to provide the Service.

b. Data Collection: We collect and process certain personal data to provide and improve the Extension. Our collection and use of this data are governed by our Privacy Policy, which is incorporated into these Terms by reference.

c. Anonymized Usage Data: We collect anonymized usage data (e.g., feature usage, load times) to improve Pingster. No user content is collected for this purpose.

d. Data Retention: Upon cancellation of your Pingster subscription, we'll retain your Pingster data for a period of 60 days. After this 60-day period, your data will be permanently deleted from our systems.

e. Your Responsibilities as a Data Controller: When you use Pingster to send alerts or notifications, you're the data controller for any personal data you include in your spreadsheets or use as a basis for your alerts. This means you're responsible for:

  • Ensuring you have a lawful basis (e.g., consent, legitimate interest) for processing the personal data of your recipients.

  • Providing appropriate privacy notices to your recipients.

  • Responding to data subject requests (e.g., access, rectification, erasure).

  • Implementing appropriate technical and organizational measures to protect the personal data you process.

f. Our Role as a Data Processor: To the extent that we process personal data on your behalf as part of providing the Extension, we act as a data processor. We'll process such data only on your documented instructions, as set out in these Terms and our Privacy Policy.

g. GDPR Compliance: We're committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Pseudonymization and encryption of personal data where feasible.

  • The ability to ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems and services.

  • The ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident.

  • A process for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures for ensuring the security of the processing.

h. Data Processing Addendum (DPA): If you require a Data Processing Addendum (DPA) for your organization's compliance needs, please contact us at support@pingstersoftware.com.

7. Intellectual Property

All intellectual property rights in Pingster, including but not limited to copyrights, trademarks, trade secrets, and patents, are owned by us or our licensors. These Terms don't grant you any right, title, or interest in or to the Extension, except for the limited license granted in Section 2.

8. Disclaimer of Warranties

THE EXTENSION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE EXTENSION WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. YOU USE THE EXTENSION AT YOUR OWN SOLE RISK.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE EXTENSION; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE EXTENSION; (C) ANY CONTENT OBTAINED FROM THE EXTENSION; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE EXTENSION SHALL IN NO EVENT EXCEED THE AMOUNT YOU PAID US FOR THE EXTENSION DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Revelwood Incorporated, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising from or relating to your use of Pingster, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

11. Feedback

Any suggestions or feedback you provide regarding Pingster may be used by us without any obligation or compensation to you.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We'll provide notice of material changes by posting the updated Terms on our website or within the Extension. Your continued use of Pingster after such modifications constitutes your acceptance of the revised Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms or the Extension shall be exclusively brought in the Superior Court of the State of New Jersey for the County of Morris and the United States District Court for the District of New Jersey. You consent to the personal jurisdiction of such courts.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

15. Entire Agreement

These Terms, together with our Privacy Policy and any Data Processing Addendum you may enter into with us, constitute the entire agreement between you and us regarding the use of Pingster and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

16. Contact Information

If you have any questions about these Terms, please contact us at: support@pingstersoftware.com or Pingster Software, 25B Vreeland Road, Florham Park, NJ 07932.


Pingster™ 2025. All rights reserved.